Buyer’s guide Updated 2026-08-31

How to compare ASIC hosting providers in the UAE.

Short answer

Compare hosts on eleven things: the per-kWh rate and what it includes, whether power is metered or estimated, whether they take a cut of your mined output, the minimum order, measured uptime, how much capacity is actually energised, who repairs a dead hashboard and how fast, machines actually racked, who owns the cooling, how many technicians are on site, and the exit terms. Below is that list with our own answers and figures against each, so you can take the same questions to anyone else.

This is not a ranking of other companies. We are not going to publish numbers about competitors we cannot verify. What follows is the set of questions worth putting to any UAE host — including us — and what our answers are, with the figures behind them on the facts page.

1. What is the rate, and what does it include?

A rate that excludes cooling, network or first-line maintenance is not comparable to one that includes them. Ask what is billed on top.

Our answer. US$0.065 per kWh hydro-cooled, US$0.075 per kWh air-cooled. That covers rack space, cooling, network, monitoring and first-line maintenance. No per-unit rack fee.

2. Is power metered, or estimated from the nameplate?

Nameplate billing charges you for power the machine never drew. Over a year on a fleet, the difference is not small.

Our answer. Metered at the circuit. Live draw was 7.67 MW on 2026-08-29 against 10.2 MW energised.

3. Do you take a cut of what the machine mines?

Some hosts take a percentage of output on top of the power bill. That is a second price, and it scales with your success rather than your consumption.

Our answer. No. The per-kWh rate is the whole charge. Mined output goes to your pool account, not ours.

4. What is the minimum order?

Many providers quote per-kWh rates that only apply above a container or a megawatt. Ask what happens with ten machines, or one.

Our answer. One machine. From ten units an account moves to Premium - priority repair queue, spare swaps, a named contact - at the same per-kWh rate.

5. What uptime do you actually achieve, and over what period?

A target is not a measurement. Ask for a figure from a real contract year, and ask whether it means the site was up or your machines were hashing.

Our answer. 97.83% availability and 97.54% hashing uptime, measured across a full twelve-month contract year (August 2025 to August 2026) on a dedicated client container.

6. How much capacity do you have, and how much of it is live?

Secured, contracted and energised are three different numbers. A provider quoting only the largest one is telling you about a plan, not a facility.

Our answer. 58 MW secured across three Abu Dhabi sites. 10.2 MW energised and metered today across 19 containers - 7.53 MW hydro, 2.65 MW air. The remaining 48 MW is a third site on a lease to 2034.

7. Who fixes a dead hashboard, and how long does it take?

If repairs go back to the manufacturer, budget weeks and international freight. Ask whether they repair on site, to what level, and what the median turnaround is.

Our answer. Our own bench, in Dubai and Abu Dhabi, to board and chip level. 5,509 jobs completed across 3,433 serial numbers. Median turnaround 11 days; 41% back within a week.

8. How many machines do you actually run?

Floor area and megawatts describe a building. Machines racked describes an operation.

Our answer. 2,245 customer machines racked, around 1,531 hashing at any time, for 0.45 EH/s under management.

9. Do you own the cooling, or buy it in?

It matters when something leaks at 45C. A host that built the loop can fix the loop.

Our answer. We manufacture it. 8 production models from H2 to H20, 2 to 20 miner slots, 1.6 to 9 kW, with 108 manufacturing orders completed.

10. Who is on site, and how many of them are technicians?

A facility with no resident technical staff is a building someone visits.

Our answer. 50 staff, 18 hands-on technical - 10 ASIC technicians, a hashboard specialist and 7 manufacturing staff, across 1,376 sqm of premises.

11. How do I get my machines back?

Ask before you sign, not after. Notice period, outstanding-balance terms, and who pays for de-racking and freight.

Our answer. No minimum contract length. Give notice, settle the metered balance to date, and collect or have them shipped at cost. We de-rack and pack at no charge.

Ask us any of these directly. If an answer here is out of date, the number on /facts is the current one — it is rebuilt from our own records.

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