Terms of service
Effective Date: 11.09.2023
Welcome to CryptoMiners ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services related to crypto mining hardware. By accessing or using our website or purchasing our products, you agree to abide by these Terms. Please read them carefully.
Use of Our Website and Services
Eligibility: You must be at least 18 years old to use our website and purchase our products. By accessing or using our services, you confirm that you meet this age requirement.
User Account: If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.
Acceptable Use: You agree not to use our website or services for any unlawful or prohibited purpose. You shall not engage in any activity that disrupts or interferes with our website or services, including hacking, phishing, or unauthorized access.
Orders: By placing an order for our crypto mining hardware, you agree to pay the specified purchase price, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel orders at our discretion.
Shipping: We will make reasonable efforts to ship products promptly. However, we do not guarantee delivery times, and any estimated delivery dates are for reference only.
Returns and Refunds: Our return and refund policy is outlined in a separate document available on our website. Please review this policy before making a purchase.
Ownership: All content, including text, graphics, logos, and images, on our website is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
License: You are granted a limited, non-exclusive, and non-transferable license to use our website and services for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without our prior written consent.
Disclaimer of Warranties
We stand by the quality and performance of our crypto-mining hardware. We offer the following warranty options to ensure your peace of mind:
1. Bitmain warranty - 1 Year
Under the Bitmain warranty, your purchase is protected for a full year from the date of acquisition. In the event of a malfunction or issue with your miner, you can send it to one of Bitmain's authorized facilities located worldwide. They will repair it at no cost to you, and once repaired, they will promptly send it back. Please note that the customer is responsible for covering the shipping costs to send the miner to the facilities.
2. Local warranty - 6 months (UAE only)
For our valued customers in UAE, we offer a local warranty that extends for 6 months from the date of purchase. Please be aware that the warranty will not apply in cases of misuse, excessive usage, or if the miner is in a deteriorated condition or missing essential components, control board damage, or power supply damage.
Warranty Terms and Conditions
To ensure the validity of your warranty, please adhere to the following terms and conditions:
Warranty seals: Do not tamper with or remove the warranty seals on your miner. Any tampering with these seals will result in the loss of your warranty coverage.
Firmware: Avoid altering or removing the firmware from your miner. Any unauthorized firmware changes will void the warranty.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our products or services.
We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any violation of these Terms.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the UAE. Any disputes arising from or relating to these Terms shall be resolved through arbitration in accordance with the rules of the UAE, and the decision of the arbitrator shall be binding and final.
Changes to Terms
We may update these Terms from time to time. The most current version will be posted on our website, and the "Last updated" date will reflect the effective date of the changes.